Case Study – Digital Twin Solution for Machinery Manufacturer

Customer Credentials

Our customer is a specialty equipment manufacturer supplying machines, tools, and expertise to the heat transfer and tube processing industries. Their high-quality solutions are trusted by companies in over 75 countries, and they are known for delivering cutting-edge manufacturing technology.

Situation

Faced with an urgent project that required rapid delivery, the company struggled with a tight lead time for software development. Despite prior experience with digital twin technology, they lacked the necessary personnel and expertise to fully leverage it within a short timeframe. Their existing process made it difficult to identify and resolve software and mechanical issues before physical commissioning, causing potential delays and cost overruns.

Implications of the Problem

• Delayed project completion risked customer satisfaction and revenue loss.
• Software debugging on the physical machine increased costs and operational inefficiencies.
• Inability to identify mechanical and software issues early prolonged development cycles.

The Outcome or Results

By implementing a digital twin solution, MNES enabled virtual commissioning of the machine, integrating mechanical and electronic models. This allowed the company to:

• Identify and resolve mechanical and software issues early, improving accuracy.
• Reduce the lead time from 6 months to 4 months.
• Lower development costs by 20%.

Solution Implemented by MNES 

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