Privacy Policy – MN Engineering Solutions

1. Privacy Policy 2. Pricing Terms & Conditions 3. Cookie Policy 4. Non-Disclosure Clause

1. Privacy Policy

1.1 Information We Collect

Personal Information: We may collect personal information such as your name, email address, corporate affiliations, and any other information you provide voluntarily when using our Service.

Usage Data: We also collect information about your usage of the Service, including your IP address, browser type, pages visited, and other usage statistics.

1.2 Use of Information

We use the information collected to provide, maintain, and improve our Service, as well as to communicate with you about your account and any updates or changes. Your information may also be used to personalize your experience, analyze trends, and optimize the performance of our platforms and AI-agentic systems.

1.3 Disclosure of Information

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as required by law. We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, provided they comply with global data protection requirements.

1.4 Data Security & Retention

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, after which it is securely deleted or anonymized.

1.5 Third-Party Links

Our Service may contain links to third-party websites or services not owned or controlled by us. We are not responsible for the privacy practices or content of these third-party sites.

1.6 Children's Privacy

Our Service is designed for corporate and professional use and is not intended for use by children under the age of 16. We do not knowingly collect personal information from children under 16, maintaining compliance with COPPA and global standards. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.

1.7 Global Privacy Compliance

GDPR CCPA DPDP Act 2023

We adhere to the principles of data minimization, purpose limitation, and data accuracy across all operating jurisdictions:

Your Rights: You have the right to access, rectify, or erase your personal data held by us. You also have the right to restrict or object to processing and the right to data portability.

Lawful Processing: We will only process your personal data based on legitimate business purposes and with your consent where necessary.

Jurisdictional Additions: We comply with the California Consumer Privacy Act (CCPA) regarding the non-sale of user data, and the Indian Digital Personal Data Protection Act (DPDP), 2023, regarding consent and grievance redressal.

1.8 Changes to this Policy

We reserve the right to update or change this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website.

1.9 Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

contact@mnengineeringsolutions.com

2. Pricing Terms & Conditions

2.1 Pricing Structure

Our pricing structure is based on the type and complexity of the Engineering Services, AI automation solutions, or proprietary products you require.

We offer different pricing tiers or packages that cater to varying needs and usage levels.

Pricing information provided on our website or in proposals is subject to change without prior notice.

2.2 Payment

Payment for our services and solutions is due at the time of placing an order unless otherwise stipulated in a separate Service Level Agreement.

We accept payment through secure online payment methods that will be handled separately by our finance team.

2.3 Discounts & Promotions

From time to time, we may offer discounts or promotions. The terms and conditions of any discounts will be clearly stated and may be subject to additional terms.

2.4 Modification of Pricing Terms

We reserve the right to modify or update our pricing terms and conditions at any time without prior notice. Changes will be effective immediately upon posting on our website.

3. Cookie Policy

3.1 What are Cookies?

Cookies are small text files stored on your device when you visit a website. They are used to enhance your browsing experience, remember your preferences, analyze website performance, and provide personalized content.

3.2 Types of Cookies We Use

Essential

Necessary for the proper functioning of our website, enabling basic functions like secure area access.

Analytics

Used to collect information about how visitors use our website to help us improve performance and usability.

Functionality

Allow our website to remember choices you make (such as language preference).

Advertising

Used to deliver advertisements relevant to your interests and measure the effectiveness of campaigns.

3.3 Third-Party Cookies

We may use third-party cookies provided by trusted partners for analytics and advertising. These third parties may collect information about your online activities across different websites.

3.4 Managing Cookies

You can control and manage cookies through your browser settings. Please note that blocking or deleting cookies may affect your experience on our website and limit certain features. By continuing to use our website, you consent to the use of cookies as described in this policy.

4. Non-Disclosure Clause

This Non-Disclosure Clause ("Clause") outlines the confidentiality obligations regarding the use and disclosure of sensitive information related to the services provided by the Company.

4.1 Definition of Confidential Information

"Confidential Information" refers to any and all information disclosed by the Company to the user ("Recipient") that is not publicly available. This includes, but is not limited to:

Engineering design services (Mechanical, Electrical, MEP, Controls & SCM).

AI-Agentic Automation systems (including the MN Logiq division).

Proprietary products (including but not limited to Sitesenz, Ecosenz, Tripsenz, and Cadrush).

Technical specifications, software algorithms, design concepts, business strategies, and customer data.

4.2 Obligations of Recipient

The Recipient agrees to maintain the confidentiality of all Confidential Information disclosed by the Company and to use it solely for the purpose of receiving and evaluating the services.

The Recipient shall not disclose, distribute, or disseminate any Confidential Information to any third party without the prior written consent of the Company.

The Recipient shall take all necessary precautions to prevent unauthorized access, use, or disclosure, including implementing reasonable security measures.

4.3 Exclusions from Confidential Information

Information shall not be considered Confidential Information if it:

Was known to the Recipient prior to disclosure.

Becomes publicly available through no fault of the Recipient.

Is independently developed by the Recipient without reference to the Confidential Information.

4.4 Return of Confidential Information

Upon request or termination of the services, the Recipient shall promptly return or destroy all Confidential Information received and any copies thereof, unless retention is required by law.

4.5 Remedies for Breach

In the event of a breach or threatened breach of this Clause, the Company shall be entitled to seek equitable relief, including injunctive relief, in addition to any other remedies available at law.

4.6 Duration of Obligations

The obligations of confidentiality shall survive the termination or expiration of the services and shall remain in effect indefinitely.

4.7 Governing Law & Jurisdiction

This Clause shall be governed by and construed in accordance with the laws corresponding to the contracting entity:

US / Americas

Laws of the State of Delaware, USA, with exclusive jurisdiction in Delaware courts.

India / Rest of World

Laws of India, with exclusive jurisdiction in the courts of Chennai, Tamil Nadu.

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